Returns or Exchanges
Satisfaction Guaranteed
If you are not satisfied with your purchase, you may return or exchange it within
30 days. Please contact customerservice@BellaCurves.com the return date will be
clearly marked on the front side of your packing slip. Packages received after that
date will be issued a merchandise credit. Credit will vary depending on the current
sale price of the item being returned. Refunds for items returned within 30 days
of the purchase date will be credited in the same form as the original payment type.
Your merchandise credit will be mailed or e-mailed to you.
All returned items must be in their original condition (unwashed, unworn) with all
hang tags and labels attached.
Any items returned in any condition other than originally sent will not be eligible
for return, credit, or exchange. We recommend that you send your return via an insured
carrier. We are not responsible for lost returns. CLEARANCE ITEMS ARE FINAL SALES
AND MAY NOT BE RETURNED OR EXCHANGED.
Instructions
1. Please fill out the RETURN/EXCHANGE FORM that is included with your shipment.
Use the address found on the form to send the items back. If you cannot find the
included form, contact us at returns@BellaCurves.com for the return address and
the exact instructions.
2. We are not responsible for lost returns. We strongly recommend you track your
return. All returns should be sent to the address below using any traceable method
such as FedEx, UPS, and DHL or for a small fee USPS.
3. Please allow 3 weeks from the day you return your package for your account to
be credited. Allow 1-2 billing cycles for the credit to appear on your statement.
Once we receive the garments, we will notify you via mail or email of the refund,
store credit or exchange. If you are requesting an exchange and the item is not
in stock in the size/color selected, we will advise you via email and a credit will
be applied to your account.
All returns or exchanges must be sent to the following address:
BellaCurves
Attn: Returns Dept.
110 Evergreen Terrace, Seymour Ct. 06483
If you need more information, please feel free to call us at BellaCurves 1-800-278-4662
Monday through Friday, 9 a.m. to 5 p.m EST. You may also reach us by email at customerservice@BellaCurves.com.
Credit Card Refunds
Credit Card refunds will be placed on the credit card used for the original purchase.
Shipping and handling charges are non-refundable. Please allow 1-2 billing cycles
for the credit to appear on your statement
Cancellations
Cancellations cannot be made within 48 hours of a products scheduled ship date.
Privacy and Security
Customer information policy
BellaCurves collects customer information in an effort to improve our customers'
shopping experience. In doing so, we realize we must maintain and use customer information
responsibly. We do not sell online customer information to any outside company or
third party.
If at any time you would like us to delete your registration information, feel free
to contact us at unsubscribe@bellacurves.com (by unsubscribing you will no longer
receive any seasonal specials etc).
Order information
Protecting your order information is a priority to us. We make every effort to protect
your online order information by using Secure Sockets Layer (SSL) technology. SSL
encrypts your order information to avoid the decoding of that information by anyone
other than BellaCurves
Sales Tax
We charge required local and state taxes for Connecticut residents only. The appropriate
amount will be applied to your order when it is totaled by our computer system.
Shipping
Types of Delivery:
Standard (Ground):
Standard orders will be processed, pending credit card approval, within four business
days (Monday through Friday, not including holidays).
Overnight (Air):
Overnight orders will be shipped the same business day if orders are received by
12 noon EST and credit card authorization is obtained. Please note that overnight
delivery is not available for Alaska and Hawaii, PO Boxes, Rural Routes, APO/FPO,
and all other orders outside the Continental United States. Also note that we do
not offer USPS Air delivery for Saturday delivery. All air orders are shipped via
USPS Monday through Friday only
Shipping Costs
Domestic Shipments
BellaCurves.com offers fast and reliable domestic shipping via USPS. We currently
do not ship outside of the US. When using expedited shipping (2nd day or Next Day
Air), orders received by 12 pm Eastern Standard Time will be processed and shipped
the same business day (or the next business day if the order was placed over the
weekend or on a holiday), once the billing and credit information have been verified
and authorized. When using Ground, allow 1-2 days for order processing, and 3-7
business days for shipping.
In order to avoid any possible delays in the delivery of your purchase, please provide
complete billing and shipping information (including a phone number).
Note: Please be reminded that a signature upon delivery is required for the following
orders
• orders over $250,
• shipments made to apartments
• next business and 2nd business day shipments
BellaCurves.com standard delivery service within the Continental U.S. is USPS Ground
service where the order should arrive within three to seven business days. We also
offer 2nd Day Air and Next Day Air services. At this time, we do not offer weekend
or holiday delivery service Merchandise Subtotal USPS Ground (3-7 business days)
USPS 2nd Business Day USPS Next Business Day
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Merchandise Subtotal
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UPS Ground (3-7 business days)
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UPS 2nd Business Day
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UPS Next Business Day
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$0.00 - $35.00
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$6.95
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$18.00
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$29.00
|
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$35.01 - $55.00
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$7.95
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$19.00
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$30.00
|
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$55.01 - $75.00
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$8.95
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$20.00
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$30.00
|
|
$75.01 - $100.00
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$9.95
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$21.00
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$33.00
|
|
$100.01 - $125.00
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$10.95
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$22.00
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$34.00
|
|
$125.01 - $150.00
|
$12.95
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$23.00
|
$35.00
|
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$150.01 - $200.00
|
$14.95
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$25.00
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$37.00
|
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$200.01 - Above
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10% of total order
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15% of total order
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20% of total order
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Order status and tracking
Order Confirmation
If you provide a valid email address at the time you place your order you will receive
two confirmations
• The first will confirm the placement of your order
• The second will confirm the shipment of your order
Out of Stock Items
While BellaCurves makes every effort to have items in stock, occasionally certain
items sell out. Any out of stock items will be removed from your order total and
will be reflected in the shipping confirmation email (if you have provided an email
address)
Tracking Your Order
If your order is shipped via USPS an order tracking number will be provided so that
you may track the status of your shipment. Please note that it may take 24 hours
before tracking information is available by the carrier
Delivery Time
When estimating when your BellaCurves merchandise will arrive, please consider the
following:
- Credit card approval must be received prior to order processing
- Overnight orders placed after 12 noon EST will not be processed until the following
day
- Deliveries only occur on Mondays through Fridays, excluding holidays
- Overnight delivery is not available on Saturday or Sunday
- There are certain holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving
Day, Christmas Day, etc.) that carries do not pickup or deliver.
Order Status
Feel free to e-mail our customer service department at any time to check the status
of your order at customerservice@bellacuves.com. We will get back to you within
24 hours with a detailed response.
Terms of service
Welcome to BellaCurves Online ("Site"). Please review the following terms of service
that govern your use of the Site (the "Agreement"). Please be aware that your use
of the Site constitutes your agreement to be bound of the following:
General
BellaCurves reserves the right to changes the terms of service of the Site at any
time. BellaCurves may also, from time to time, change, move, delete portions of,
or add to, the Site.
Site Contents
Unless otherwise noted, all material including images, illustrations, designs, icons,
photographs, and written and other materials that are part of the Site (collectively,
the "Contents") are properties of BellaCurves.
The Contents of the Site and the Site as a whole are intended solely for non commercial
personal use by the users of the Site. As such, you may not re-produce copy or download
any of the Contents contained within the Site for anything other than personal use.
User Comments and Feedback
All comments, feedback and other submissions disclosed, submitted or offered to
BellaCurves in connection with your use of this site (collectively, "Comments")
shall remain the property of BellaCurves.
You agree that no Comments submitted by you to the Site will violate any right of
any third party, including copyright, trademark, privacy or other personal property
right(s). You further agree that no Comments submitted by you to the Site will be
or contain libelous or otherwise unlawful, abusive or obscene material. You are
and shall remain solely responsible for the content of any Comments you make.
Product Information
The products displayed at the site are available through BellaCurves in the United
States
Colors
BellaCurves has made every effort to display as accurately as possible the colors
of BellaCurves merchandise that appear on the Site. However, the actual colors that
your see will depend on your monitor and video card, and BellaCurves cannot guarantee
that your monitor's display of the colors of BellaCurves merchandise will be accurate.
Links
BellaCurves may have links to outside services, products and resources ("Outside
Site(s)"). However, BellaCurves does not control the availability and content of
such Outside Sites, and any concerns regarding any such Outside Sites should be
directed to the particular Outside Site.
Disclaimer
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS AND BELLACURVES
EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT. BY YOUR USE OF THE SITE, YOU ACKNOWLEDGE THAT YOU
ARE USING THE SITE AT YOUR OWN RISK.
Indemnification
You agree to defend, indemnify and hold BellaCurves harmless from and against any
and all claims, damages, costs and expenses, including attorney's fees, arising
from or related to your use of the site.
Miscellaneous
Unless otherwise specified, the Site and the Contents thereof are displayed solely
for the purpose of promoting BellaCurves merchandise. The Site is controlled and
operated by BellaCurves from its office in North Haven, CT.
This Agreement shall be construed in accordance with the laws of the State of Connecticut,
without regard to any conflict provisions. Any dispute arising under this Agreement
shall be resolved exclusively by the state and federal courts of the State of Connecticut.
The section titles in this Agreement are solely used for the convenience of the
parties and have no legal or contractual significance.
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